This Refund & Cancellation Policy outlines the terms under which users may cancel their subscriptions and request refunds for our Services.

1. Subscription Cancellation

Users may cancel their subscription at any time through their account settings. Cancellations will take effect at the end of the current billing cycle, and you will not be charged for the next billing period.

2. Refund Policy

Refunds will be issued only under the following conditions:

• Eligibility for Refunds: Users are eligible for a full refund if they cancel their subscription within 14 days of the initial subscription payment. After this period, no refunds will be processed.
• Non-Refundable Fees: Please note that any fees charged for payment processing or other third-party services are non-refundable.

3. Process for Refunds

To request a refund, users must contact our customer support team at info@deskpe.com Please provide the following information:

• Your account details
• The reason for the refund request
• Any relevant transaction details

We will process your refund request within 5-7 business days after receiving your request.

4. Changes to Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Users will be notified of significant changes through our platform. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.